gte
- A fully branded, self-service returns portal enabling customers to initiate returns, choose exchanges, gift-cards or eco-friendly options — instead of simple refunding.
- Deep integrations into backend infrastructure for visibility into return causes and analytics at product, customer and market levels.
- Performance metrics claimed for clients: e.g., retention of up to ~50 %+ of return-related revenue, reduction in time spent on return handling, fewer customer-service inquiries.
- Quick setup process: the company promotes that a test portal can be delivered within hours for evaluation.
Market & Positioning
Reversio is targeted at growth-oriented e-commerce brands — particularly in the Scandinavian region — that are looking to turn returns from a drag on profitability into an opportunity for improved customer experience and additional revenue.  The company emphasises sustainability-oriented choices within the return flow (e.g., customers choosing lower-impact options) as part of its value proposition. 
Summary
In essence, Reversio positions itself as a specialist platform in the niche of post-purchase e-commerce flows (“returns”), enabling merchants to reclaim value from returns rather than simply process refunds. By combining custom branding, seamless integration, self-service ease, and data-driven insights, the company aims to convert a traditionally negative cost centre into a strategic lever for retention, upsell and customer loyalty.